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Frequently Asked Question

  1. What is FuzeXchange?

    FuzeXchange is a service that gives you a one-stop comparison of currency exchange rates in Hong Kong, so you don’t need to shop around. This is the real rate for cash (bank note) transactions at the time of publication.

    Our service is free to use and there is no legal obligation for any party to perform a transaction after viewing the rates posted.

  2. Can I make a booking for the exchange rates posted?

    You can now book or reserve foreign currencies with selected partners. Just click on the "Reserve Now" button on the rates pages.

    We are continuously striving to provide additional services, so check in with us regularly as we add more partners.

  3. How can I get the rates posted?

    If you see a rate you like, just click on the "Reserve Now" button on the rates pages or contact the provider directly.

  4. Are the exchange rates guaranteed?

    The exchange rates posted are correct at the time of publication. However, rates may change through the course of the day.  Please see our disclaimer.

  5. What if the exchange rates are different when I visit the provider location?

    The exchange rates posted are correct at the time of publication. However, rates may change throughout the course of the day.  Please see our disclaimer.

  6. How does FuzeXchange get the exchange rates?

    FuzeXchange currently gets the rates directly from the providers or from publicly available information.

  7. How often does FuzeXchange update the exchange rates?

    Currently, FuzeXchange updates the rates on a daily basis, when the rates are made available by the providers.

  8. As a currency exchange provider, how can I list my offer on the site?

    We welcome providers to feature your rates on our site.  Please contact us at info@fuzewise.com.