1. Collection of Your Personal Information
You can access certain information on the website without signing up as a member. However, to access certain information and/or placing a foreign currency order, you are required to create a membership account. We only collect your personal information that we believe to be relevant and required to our service offered.
During the membership account registration process, we will collect information including but not limited to your name, mobile number, and email address. We have to share your personal information with our business partners and service providers to fulfil the service on collecting your foreign currency order. After the service is rendered, we may use your personal information to facilitate settlement process between the Company and her business partners.
2. How the Company Uses the Information We Collect
We collect your personal information and aggregate information about the use of our Product and Services to better understand your needs and to provide you with a better Product experience. Specifically, we may use your personal information for any of the following reasons:
a. To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Product and our Services;
b. For customer support and to respond to your inquiries;
c. For internal record-keeping purposes;
d. To improve and maintain our Product and our Services (for example, we track information entered through the “Search” function; this helps us determine which areas of our Product users like best and areas that we may want to enhance; we will also use such information for trouble-shooting purposes, where applicable);
e. To periodically send promotional emails to the email address you provide or phone message to the phone number you provide regarding new products from the Company, special offers from the Company or other information about the Product that we think you may find interesting, unless you have opted out of such information;
f. To contact you via email, telephone to deliver certain services or information you have requested;
g. For the Company’s market research purposes, including, but not limited to, the customization of the Product according to your interests;
h. To resolve disputes, to protect ourselves and other users of our Product and Services, and to enforce our Terms and Conditions;
i. We may combine aggregate data with the personal information we collect about you.
We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. The Company may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. The Company is not responsible for the unauthorized use of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.
We may share the information that we collect about you, including your personal information, as follows:
a. Information disclosed to protect us and others
We may disclose your personal information to prevent an emergency, protect or enforce our rights, enforce our Terms and Conditions and/or to protect the safety of users of our Product and our Services or protect or enforce the rights of a third party, or as required by law.
b. Information disclosed to third-party service providers and business partners
We may contract with various third parties for the provision and maintenance of the Product, Services and our business operations, and the Company may need to share your personal information and data generated by aggregate information with these vendors and service agencies. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.
c. Information disclosed to law enforcement or government officials or other companies
We will disclose your information, including, without limitation, your name, telephone number, email address, user ID history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or in cooperation with an investigation of a governmental authority or other companies who are conducting fraud investigation or trying to prevent potential fraud.
d. In the event of a change of control or bankruptcy
In the event that the Company undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of the Company’s assets to which this Product relates or other corporate reorganization in which the Company participates, and is thus merged with or acquired by a third party entity (“Successor”), the Company hereby reserves the right to transfer the information we have collected from the users of the Product and/or Services to such Successor.
In addition, in the event of the Company’s bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors’ rights generally, the Company may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Product and/or Services to non-affiliated third parties in such event.
5. Links to External Products
6. Updating, Deleting and Correcting Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
You can review, correct and delete your personal information by logging into the Product and navigating to your preferences page in “Your Profile” (or similar screen/page). You must promptly update your personal information if there are changes or if it is inaccurate. Typically, we will not manually alter your personal information. Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible, based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any registered member, enforce our Terms and Conditions, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post any information onto the Product, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that the Company shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Product.
7. What Choices Do I Have Regarding Use of My Personal Information?
We may send periodic promotional or informational emails to you. You may opt-out of such communications in your account profile. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.
8. Third-Party Ad Networks
9. User Generated Content
We invite you to post content on our Product, including your comments, feedback, and any other information that you would like to be available on our Product. If you post content to our Product, all of the information that you post will be available to all visitors to our Product. If you post your own content on our Product or Services, your posting may become public and the Company cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy. We may also use User Generated Content, such as reviews about our product or Instructors, for the purposes of marketing our Services and you consent to this being used.
This policy is current as of 31st July, 2016. The Company may, at its sole and absolute discretion, change this policy from time to time by updating this document. The Company will post its updated policy on the product on this page. The Company encourages you to review this policy regularly for any changes. Your continued use of this product and/or continued provision of personal information to us will be subject to the terms of the then current policy.